Shipping policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped out as soon as possible.
Shipping Time
Shipping times vary depending on your location.
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Canada & United States: 7–12 business days
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International: 7–15 business days
Please note that shipping times are estimates and may vary due to external factors such as customs delays or high demand.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking updates to appear.
Shipping Costs
We currently offer free shipping on all orders.
Delays
While we strive to deliver your order on time, delays may occur due to:
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High order volumes
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Carrier issues
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Customs processing
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Zenvyra is not responsible for lost or stolen packages once they have been marked as delivered.
If you experience an issue, please contact the shipping carrier directly.